hdaji's Complete Terms & Conditions

1 General Introduction & Acceptance

hdaji is a safe and reliable online casino and sports betting platform. By using this website or mobile application, you are considered to have fully read, understood, and agreed to all the terms and conditions stated below.

The hdaji platform is operated for adults only. You must be at least 21 years of age to use the platform. hdaji reserves the right to verify proof of age, and any account providing false information will be closed.

2 Account Registration & Eligibility

2.1 Registration Requirements

To open an account at hdaji, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide your real identity and accurate contact information.
• Each person may open only one account — operating multiple accounts is strictly prohibited.
• The account must be for your own personal use; operating an account on behalf of a third party is not allowed.
• All information provided must be true, accurate, and up to date.

2.2 Identity Verification (KYC)

hdaji may verify your identity at any time. A national ID card, passport, or other government-issued identification may be requested. hdaji reserves the right to hold withdrawals until verification is complete.

2.3 Account Security

You are fully responsible for keeping your account password and login details secure. If you suspect unauthorized access, notify the hdaji support team immediately. hdaji will not be liable for any loss resulting from unauthorized use of your account.

3 Deposit & Withdrawal Policy

3.1 Deposit Rules

The following conditions apply when depositing funds at hdaji:

• Minimum Deposit: The minimum deposit amount for each payment method is ৳200.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds must come only from a payment account registered in your own name.
• Depositing funds through a third party is strictly prohibited.

3.2 Withdrawal Rules

The following rules apply when processing withdrawal requests:

• Minimum Withdrawal: ৳800.
• Withdrawal Time: Generally completed within 1 hour after the request is approved.
• Withdrawals may only be made using the same method used for the deposit.
• Withdrawals may be held if the verification process is not complete.
• Bonus funds cannot be withdrawn until the bonus wagering requirements are met.

4 Bonuses & Promotional Offers

4.1 Welcome Bonus

hdaji offers new members a 200% bonus on their first deposit, up to ৳5,000. To receive this bonus, the following conditions must be met:

• The bonus option must be active at the time of making the first deposit.
• The bonus amount is counted directly as the wagering amount.
• For example: deposit ৳1,000 and receive a ৳2,000 bonus, for a total balance of ৳3,000.
• Another example: deposit ৳6,000 and receive the maximum ৳5,000 bonus, for a total balance of ৳11,000.

4.2 Wagering Requirements

A specified amount must be wagered before bonus funds become withdrawable. The wagering requirement applies only to the bonus amount, not the total balance:

• Wagering multiplier: 15 times the bonus amount.
• Example: for a ৳2,000 bonus, you must wager ৳2,000 × 15 = ৳30,000.
• Winnings earned from the bonus can only be withdrawn after the wagering requirement is fully met.

4.3 Bonus Cancellation Circumstances

A bonus may be cancelled and any associated winnings may be forfeited in the following circumstances:

• If the bonus terms and conditions are violated.
• If an attempt is made to claim bonuses from multiple accounts.
• If evidence of fraudulent activity is found.
• If an unusual betting pattern is detected at hdaji's discretion.

Detailed information about other promotional offers can be found in the terms and conditions of the relevant promotion.

5 VIP Program & Loyalty Rewards

hdaji's VIP program has five tiers. Benefits increase as you move up each tier:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.4%.
• Gold: Weekly cashback up to 0.6%.
• Platinum: Weekly cashback up to 0.8%.
• Diamond: Weekly cashback up to 1.0%.

It is possible to advance to higher tiers through regular and active play. VIP benefits are for personal use only and are non-transferable. hdaji reserves the right to modify the VIP program terms and conditions at any time.

6 Prohibited Activities & Fraud Prevention

The following activities are strictly prohibited on the hdaji platform:

• Creating multiple accounts or attempting to claim bonuses from multiple accounts.
• Playing using automated software, bots, or any technical tools.
• Colluding with other players to gain an unfair advantage.
• Attempting to exploit system vulnerabilities or bugs.
• Using the platform for money laundering or other unlawful financial activities.
• Operating an account using a false identity.
• Attempting to harass or harm other users.

For any of the above violations, hdaji reserves the right to immediately close the account, forfeit all funds, and take any necessary legal action.

7 Responsible Gaming & Self-Exclusion Policy

hdaji takes responsible gambling very seriously. We believe that enjoying entertainment and playing within limits is important for every player.

7.1 Age Verification

The hdaji platform is for users aged 21 and above only. We actively take steps to prevent underage gambling and investigate any suspicious accounts.

7.2 Self-Exclusion & Limit Setting

Players can take the following measures through the hdaji support team to protect themselves:

• Temporarily closing the account for a specified period.
• Setting daily, weekly, or monthly deposit limits.
• Permanently closing the account for a specified duration.

For more details, visit our Responsible Gaming page.

8 Intellectual Property Rights

All content published on the hdaji website — including logos, designs, text, graphics, software, and other materials — is exclusively owned by hdaji or properly licensed.

• Reproducing, distributing, or using any content for commercial purposes without prior permission from hdaji is prohibited.
• Attempting to reverse-engineer or modify any part of the platform is not permitted.
• Content from third-party game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.) is owned by their respective owners.

9 Privacy & Data Protection

hdaji gives the highest priority to protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.

For details on how your information is collected, stored, and used, please read our Privacy Policy page.

Your information will never be sold to third parties. However, information may be shared with relevant authorities in cases of legal obligation or fraud investigation.

10 Technical Issues & Service Interruptions

hdaji strives to provide a reliable platform, but technical issues may arise in certain circumstances:

• Service may be temporarily interrupted during server maintenance.
• If a game is left incomplete due to a technical error, the wagered amount is generally refunded.
• hdaji reserves the right to cancel any incorrect reward paid out due to a software error.
• hdaji is not responsible for issues caused by internet connectivity problems.

For any technical issues, please contact our 24/7 live chat support team.

11 Limitation of Liability

To the extent permitted by applicable law, hdaji will not be liable for the following:

• Financial losses resulting from gambling.
• Losses caused by third-party service failures (such as payment gateway delays).
• Service interruptions due to unforeseen or uncontrollable circumstances.
• Inconvenience caused by issues with the user's own device or network.

However, hdaji is always committed to honest and fair conduct and strives to reach a fair resolution in any dispute.

12 Account Closure & Service Termination

12.1 Account Closure by the User

You may close your account at any time by submitting a request to the hdaji support team. Before closing your account, you should withdraw any withdrawable funds remaining in your balance.

12.2 Account Closure by hdaji

hdaji may close or suspend any account in the following circumstances:

• In cases of serious or repeated violations of these terms and conditions.
• If evidence of fraudulent or illegal activity is found.
• In cases of failure to verify identity or provision of false information.
• Due to legal or regulatory obligations.

13 Dispute Resolution

For any dispute or complaint, please contact the hdaji support team first. Our team will work to resolve the issue quickly and fairly.

• Live Chat: Available 24/7 for direct and quick resolution.
• Email: [email protected] — for detailed dispute descriptions.

If an issue is not resolved through the support team, hdaji arranges for the matter to be reviewed at a higher level. We take every complaint seriously and are committed to a fair resolution.

14 Changes and Updates to Terms

hdaji reserves the right to modify these terms and conditions at any time. Changes take effect as soon as they are published on the website.

For significant changes, hdaji will attempt to send a notification to the registered email address. However, it is primarily the user's responsibility to stay informed about any changes. Continued use of the platform after a change has been made will be considered acceptance of the new terms and conditions.

You are requested to review this page regularly.

15 Contact and Support

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: Use hdaji's live chat for direct 24/7 support.
• Email: [email protected]
• Support is available in both Bengali and English.